Monday 10 June 2013

Now, SMS to complain against poor hygiene in trains,SMS,Railways,Housekeeping In Trains,GSM, indian railways,online complaints,IRCTC,On-site Passenger Complaint Redressal System ,OPCRS

rail
NEW DELHI: Railways have decided to launch an SMS-based service for immediate response to passenger complaints regarding housekeeping service in coaches.
The service will be launched on a few select trains to facilitate passengers to contact onboard staff through SMS or phone call for complaints related to cleanliness in coaches, toilets and other problems faced during journey.
 

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