The service will be launched on a few select trains to facilitate passengers to contact onboard staff through SMS or phone call for complaints related to cleanliness in coaches, toilets and other problems faced during journey.
Monday, 10 June 2013
Now, SMS to complain against poor hygiene in trains,SMS,Railways,Housekeeping In Trains,GSM, indian railways,online complaints,IRCTC,On-site Passenger Complaint Redressal System ,OPCRS
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